Have you ever wondered why your Ring Doorbell isn’t ringing on Alexa? If so, you are not alone.
Many people have experienced this issue, and it can be extremely frustrating.
This article will explore five possible reasons why your Ring Doorbell won’t ring on Alexa, and provide steps for how to troubleshoot each one.
You’ll learn what Ring Doorbell and Alexa are, what causes the issue, and how to make sure your setup is working properly.
So grab your Alexa device and let’s get started!
Table of Contents
Short Answer
Ring Doorbells are designed to work with Alexa, but sometimes there can be connection issues that cause the devices to not work properly.
To fix this, try unplugging the Ring Doorbell from the power source and plugging it back in.
If that doesn’t work, try resetting the Ring Doorbell by pressing and holding the orange button on the back of the device for 20 seconds.
If these steps don’t help, then you may need to contact Ring support for further assistance.
What Is Ring Doorbell?
Ring Doorbell is a popular home security device that enables users to monitor their homes entrance and stay connected with visitors.
It is a wireless doorbell camera that allows users to view, hear, and speak to visitors from anywhere in the world using the Ring App.
The device is equipped with sensors that detect motion and can alert users via push notifications when someone is at the door.
It also features a two-way audio system so users can communicate with visitors from their smartphone or tablet.
Additionally, Ring Doorbell can be integrated with Amazon Alexa, allowing users to control their Ring Doorbell and even trigger the doorbell to ring by voice command.
However, some users have experienced issues where their Ring Doorbell is not ringing on Alexa, which can be incredibly frustrating.
What Is Alexa?
Alexa is the digital assistant developed by Amazon.
It is powered by artificial intelligence and is designed to help users with daily tasks such as playing music, setting alarms, reading the news, and more.
Alexa is available on a wide variety of Amazon devices, including the Echo, Echo Dot, Echo Show, and Echo Plus.
Alexa can also be accessed through the Amazon Alexa app on smartphones and tablets.
Alexa works by responding to voice commands and can be used to control other compatible devices, such as Ring Doorbells.
Alexa is extremely intuitive and can be used to control connected devices such as lights, thermostats, and security systems.
Alexa can also be used to access information such as weather reports, sports scores, and trivia.
Thanks to its voice recognition capabilities, Alexa can understand natural language, allowing users to interact with it in a more conversational way.
With Alexa, users can also access Alexa Skills, which are third-party applications that enhance the Alexa experience.
What Causes Ring Doorbell Not to Ring On Alexa?
The main cause of Ring Doorbells not ringing on Alexa is related to the Alexa setup, the Ring Doorbell settings, or a network issue.
It is important to note that the Ring Doorbell must be connected to a compatible device with an Alexa app or an Echo device to enable the feature.
If the Alexa setup is not properly configured, the Ring Doorbell may not be able to connect to the Alexa app or Echo device.
This could be due to incorrect settings in the Alexa app, such as incorrect passwords or an incorrect Wi-Fi network.
Additionally, if the Ring Doorbell is not properly configured, it may not be able to communicate with the Alexa app or Echo device.
The Ring Doorbell settings may also be the cause of the issue.
Depending on the model, the settings may include the ability to enable or disable the doorbells chime, or the ability to adjust the volume and frequency of the chime.
If the settings are not properly configured, the Ring Doorbell may not be able to communicate with the Alexa app or Echo device.
Finally, a network issue could be the cause of the problem.
If the Wi-Fi network is not properly configured, the Ring Doorbell may not be able to communicate with the Alexa app or Echo device.
Additionally, if there is a problem with the router or modem, the Ring Doorbell may not be able to connect to the Wi-Fi network.
It is important to make sure that the Wi-Fi network is properly configured and that the router and modem are working properly.
Step 1
One of the first steps to troubleshooting why a Ring Doorbell is not ringing on Alexa is to check the Alexa setup.
Alexa devices must be paired with a Ring Doorbell in order to send notifications.
In the Alexa app, users should select Devices and then Ring to check if their Ring Doorbell is listed.
If the Ring Doorbell is not listed, users should select Add Device and follow the instructions to connect the Ring Doorbell to Alexa.
It is also important to check the Ring Doorbell settings.
In the Ring app, users should select Devices and then Doorbells to access the settings.
Under Notifications, users should check that Alexa is enabled.
If not, users can enable it to allow the Ring Doorbell to ring on Alexa.
If the Ring Doorbell is set up properly but it is still not ringing on Alexa, the problem could be related to the Wi-Fi network.
Check that the Wi-Fi network is connected and that it is functioning properly.
If the Wi-Fi network is not stable, the Ring Doorbell may not be able to send notifications to the Alexa device.
If the problem persists, it is best to contact Ring Support for assistance.
Their team of experts can help to troubleshoot and resolve the issue.
Step 2
The second step to resolving the issue of why your Ring Doorbell may not be ringing on Alexa is to check your Ring Doorbell settings.
After ensuring that the Alexa setup is correct, you should then check the settings of your Ring Doorbell.
Make sure that the Ring Doorbell is set to ring on the correct device.
If the settings are incorrect, the Ring Doorbell will not ring on Alexa.
To check the settings, open the Ring app and select the device in question.
On the device page, check the Device Settings tab.
Make sure that the Chime option is enabled and that the selected device is set to Alexa.
If the settings are correct, the Ring Doorbell should ring on Alexa.
If the settings are incorrect, you can make the necessary changes and save them.
Once the settings are saved, the Ring Doorbell should be ringing on Alexa.
If this does not resolve the issue, then you may need to look at the Wi-Fi network you are using.
Step 3
Step 3 Check Your Wi-Fi Network: Once youve verified your Alexa setup and Ring Doorbell settings, its time to take a look at your home Wi-Fi network. Make sure that your Wi-Fi connection is strong and reliable. If youre having issues with your Wi-Fi signal, try moving your router closer to your Ring Doorbell or use a Wi-Fi extender to boost the signal. Additionally, check that your router is compatible with Ring Doorbells and that your firewall isnt blocking any connections. If youre still having issues, contact your internet service provider for additional assistance.
Step 4
Fourthly, if the problem persists after checking the Alexa setup, Ring Doorbell settings, and Wi-Fi network, then users should contact Ring Support for assistance.
Ring Support can help users troubleshoot the issue and provide helpful advice on how to get the Ring Doorbell ringing on Alexa.
They may also be able to provide additional information on potential causes of the issue and solutions.
It is important to note that Ring Support is available 24/7, so users can get help even if the problem occurs in the middle of the night.
Additionally, it is best to have the Ring Doorbell nearby when contacting Ring Support, as they may ask users to perform a few tests or other troubleshooting steps with the device.
Final Thoughts
Ring Doorbells are a great way to monitor your home’s entrance and stay connected with visitors.
But when your Ring Doorbell isn’t ringing on Alexa, it can be a frustrating experience.
To get your Ring Doorbell ringing on Alexa, users should check their Alexa setup, Ring Doorbell settings, and Wi-Fi network.
If the problem persists, you should contact Ring Support for assistance.
With this knowledge in hand, you can now confidently troubleshoot any Ring Doorbell issues that arise on Alexa.